Updates are obtained by downloading a zip file. Please make sure that your account manager at Pharmaceutical Press is kept up to date with the contact details of the persons in your organization who should receive the quarterly email with the login details for the download. (Normally we send the announcement to the member of the pharmacy team who administers FormularyComplete and to a contact in the IT department that manages the server.)
Unpack the zip file on your server and run the upgrade command file from the command line. This will back up your local data, upgrade the software, update the BNF content and reimport your local data. On recent versions of Windows you need to open the command-line interface as an administrator. If your installation is not on the server C drive, you must set the value of the HOMEDRIVE parameter in the .cmd file appropriately before running it.